Faq


What is GPRS?

General Packet Radio Services (GPRS) is a packet-based wireless communication service that allows data transmission and continuous connection to the internet for mobile phone and computer users. GPRS is based on the Global System for Mobile (GSM) communication.
Spetrotec’s AVL and Fleet Management units are using this GPRS communication service to exchange data with your WEBFLEET platform.


How do Spetrotec's GPS Tracking Solutions work?

Spetrotec’s solutions use proprietary hardware, installed in your vehicles, to communicate with the operations center. Spetrotec’s platform tools allow you to track, monitor, route, and manage data for your entire fleet.


What are the benefits of Spetrotec GPS Tracking Solutions?

The main benefits of using Spetrotec Tracking Solutions include:

  • Reduction of unnecessary overtime labor
  • Elimination of unnecessary trips and miles, therefore enjoying lower insurance premiums
  • Increased productivity and possibly your revenue all together
  • Increasing safety and security of drivers
  • Increasing your control on your fleets, therefore saving money
  • Reduction of unnecessary overtime labor
  • Decreasing car thefts
  • Decreasing false insurance claims


What if a vehicle enters an area with poor or no wireless coverage?

Spetrotec’s tracking products have a data logger which allows the information to be saved on the vehicle in real time and then when the vehicle re-enters an area with coverage, to be sent to the call center / tracking platform. Even if a vehicle is out of contact for an extended period of time, all vehicle data for that period will be sent to the center after the vehicle resumes contact.


How often does Spetrotec's GPS Tracking Solutions report vehicle information?

You can configure this feature as you would like.


What is installed inside the vehicles?

A Spetrotec’s AVL or Fleet management unit is installed in a secure place inside the vehicle.


How difficult is it to install Spterotecs units?

It is not difficult at all, but should be done by an official automotive installer, Septrotec supply diagram and installation guide with each order and our technical manager will be happy to assist you and your installers with any questions you might have.


Why should I pick Spetrotec over other GPS tracking companies?

The combination between high technology hardware and a flexible, user friendly varied solutions is proven to be highly efficient to your business.


What do I need to buy to use Spetrotec GPS Tracking Solutions?

A Spetrotec’s AVL unit can be integrated with any platform, we will help you with the integration and work with your IT personal in order to do so.


How much does the Spetrotec GPS Tracking Solutions system cost?

Each solution is built by the client’s needs, please contact us through the contact form, a Spetrotec representative will help you determine your clients needs and will supply you with the most cost effective quote.


How do I become an official Spetrotec's distributor?

If you would like to join our distributors worldwide you should fill out our contact form on our website. One of our sales representatives will contact you back to discuss your proposition.


Does Spetrotec have a platform solution as well as hardware one?

Yes, once purchasing AVL and Fleet management units from Septrotec you will be able to test them on our web based platform – Mabat On-Line


What maps does Mabat On-Line, platform use?

Google maps.


How do I identify vehicles on the map?

The vehicles shown on the map as points – green- for vehicles turned on, red – for vehicles turned off.

How many users can access Mabat On-Line GPS Tracking Solutions at one time?

There is no limitation on number of users.


Can I easily locate specific vehicles in one division or even one driver and vehicle?

Yes. Please ask one of our representatives to show give you a demo user and password for Mabat On-line once you purchase AVL & Fleet Management units.


What are your minimal hardware and software requirements for a service center?

  • SIM card – open for GPRS and SMS
  • Internet connection
  • Pentium 2, 1GB RAM computer
  • Internet Explorer 5 and up


How secure is my fleet and customer information?

All Spetrotecs servers reside behind a highly secure firewall.


Is the Mabat On-Line platform difficult to use?

Mabat On-Line software offers a friendly and easy to use interface. In addition our technical team will be happy to assist you with anything you might find unclear.


What is your coverage area?

Our coverage area is worldwide.


I need more information

Any more questions? Please contact us through the Contact Form and one of Spetrotec representatives will contact you ASAP.